Sunday, June 28, 2009

The 7 Key Elements of the Website (The 7Cs) - Communication


The dimension of Communication of Converse's web site is Hybrid. It is a combination of Broadcast and Interactive communication.



Help Page


It has a Help page where users can find solution to a certain problems that they faced in the site.


Newsletter Updates


Not only that, Converse will send users newsletter on updates if users have applied for the newsletter in their profile page.



About Converse


Converse also allows users to know more about the company at the "About Converse" page.



Contact Us page


Finally, Converse allows users to send feedbacks or enquiries regarding about the product or services they offer.

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